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Samsung’s New Service Center Announced at Mid-Baneshwor, Kathmandu


Samsung is one of the most trustable and popular brands in Nepal for smartphones as it gets a huge network for sales and after-sales services. Whereas recently Samsung expanded its authorized service center network with a new service center for Samsung mobile at Mid-Baneshwor Kathmandu. Therefore here in this article, we have discussed Samsung’s new service center objective, location, and other detailed information.

Samsung’s New Service Center at Baneshwor, Kathmandu

First talking about Samsung’s objective for after-sales service they aim to provide quality after-sales services and continuous customer service to be a reliable brand for the customer. Futhermore to date Samsung has already launched 5 authorized service centers within the Kathmandu Valley and 15 outside the valley totaling 20 existing authorized service centers.

Moreover, the recently announced Samsung’s new service center is located at Kathmandu 31, Devkota Marga, Mid-Baneshwor, House no.956 opposite nearby Venus Hospital. Which is believed to provide a reliable and accessible service to all Samsung smartphone customers. Whereas Samsung’s service center will also serve repair-related services to Samsung mobile users with or without a warranty on their devices.

Samsung mobile devices

Futhermore Samsung is confident that the customers of Baneshwor, Koteshwor, Chabahill, Boudha, and the surrounding areas will be able to benefit from this service center as it is easily accessible. Additionally, as Samsung holds the biggest service network in Nepal this new addition will further enhance the company’s ability to provide timely services to their customers.

Samsung New Service Center Inauguration

The inauguration for this new service center was done by Sun June Park, Managing Director of Samsung Nepal, and Dikesh Malhorta President and CEO of IMS Group. While the ceremony was also attended by Samsung Nepal’s Director Mr. Pranaya Ratna Sthapit, Service Head, Mr. Rajan Bhattarai Sale Head of IMS Group, Mr. Kailash Iyer, and mobile distributors of the regions.


The reason for Samsung smartphone popularity in Nepal is of course the wide network of Samsung official retail and authorized stores. Therefore any customer from any part of Nepal can easily purchase genuine Samsung products. Whereas Samsung has done a great job looking for after-sale services for Samsung smartphones and other products. As Samsung devices will now be even on reliable because of the accessible authorized service center around Kathmandu and Nepal.

By the Way, do you look into or query about after-sales services of smartphones when purchasing? If not make sure to ask for information about the availability of an authorized service center of the brand as it make the device more reliable and sustainable.


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